All the prices on Don Capa web site are in Suisse francs including VAT.
Items covered by a guarantee are subject to conditions of the offer valid at the time of purchase.
The guarantee becomes effective from the date of item delivery, justified by the accompanying document (the invoice) that should be preserved carefully.
Not covered: damage due to poor maintenance as well as non-compliance with manufacturer’s instructions.
In case the product that you ordered is not available we will inform you as soon as possible.
By purchasing any item on Don Capa website you certify that you are have legal age in your respective country of residence.
Payment on the Don Capa website is secured by MyPOS– the leading Payment Service Provider.
If the payment deadline is not respected, Don Capa reserves the right withhold any future order from that customer and to debit all the expenses incurred for reminders due to late payments.
Transport and Delivery
After confirming the order, all ordered items are delivered to the shipping address provided by the customer.
The available items are shipped within approximately 2 to 8 days. We will do our best to ship the products on time, but we are not to be held responsible for any failure to comply with this date. You may be asked to participate in shipping fee only once per order.
For non-EU / EFTA countries Don Capa cannot guarantee the delivery time. You will have an estimate of this delay by the transporter while placing your order.
It is your responsibility to pay customs duties or other charges incurred on the importation of these products into your country. As these fees and charges are subject to change, we recommend that you obtain all necessary information before placing the order.
Don Capa does not deliver in PO boxes nor to the under aged clients and neither to any person under guardianship or curatorship.
Return of merchandise
The items must be returned intact and complete in their original packaging (with the labels including their references), accompanied by the delivery note, within 5 days after reception of the package. All return fees are at your charge.
Personal data use
All personal data shell be considered as confidential. The information needed to manage the order will be subject to a data processing and may be communicated to associated companies as part of the order management.
For any further information please check Swiss Federal Law and instructions of the European law.
(LCD; RS 241)
OIP; RS 942.211
Please note that if needed, only the authentic text in French is to be relied upon.